What Is an Agentic Workflow?
A step-by-step definition: how an agentic workflow differs from a chatbot, a script, and an agent framework — with examples and a comparison table.
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We write about designing agentic workflows for AI — how to break a process into a trigger, an agent's decision scope, and a handoff point to a human, before any of it touches production. No framework comparisons, no filler: definitions, concrete design methods, and examples grounded in real sales, support, and back-office processes.
A step-by-step definition: how an agentic workflow differs from a chatbot, a script, and an agent framework — with examples and a comparison table.
RPA clicks through interfaces on a fixed path, an agent reads content and decides within set boundaries — use cases, upkeep cost, and common migration pitfalls.
Six steps for a ticket-triage workflow: from the trigger, through the agent's decision boundaries, to a context-rich handoff.
Three modes of human involvement in an agentic workflow, and how to pick the threshold where a decision goes back to the team.